Quick answers about orders, shipping, sizing and returns. Can’t find what you need? Send us a message.

Orders and shipping

How long will my order take to arrive?

Every item is printed after you order it. Production usually takes 2–7 business days, then shipping takes 3–8 business days depending on where you are. You’ll get a tracking number by email as soon as your order ships. Orders with several items can arrive in separate packages, each with its own tracking.

How much is shipping?

Tees and caps are $4.99 for the first item and $2.00 for each additional one. Hoodies are $7.99 for the first and $2.50 for each additional one. If your order has both, you pay only the higher of the two rates. See the Shipping Policy for details.

Do you ship outside the United States?

Not yet. We currently ship within the United States only.

Can I change or cancel my order?

Yes, within 12 hours of placing it. Contact us or email [email protected] with your order number. After 12 hours your order goes into production and can’t be changed or canceled.

Do I need an account to order?

No. You can check out as a guest.

What payment methods do you accept?

Major credit and debit cards, plus Apple Pay and Google Pay where your device supports them. Payments are processed securely by Stripe; we never see or store your card number.

Do you charge sales tax?

Indiana sales tax is added at checkout where required.

Fit and care

How do your shirts fit?

Our unisex tees are the Bella+Canvas 3001, a soft, retail-fit tee; many people order their usual size. Our women’s tees have a more tailored fit. Every product page has a Size guide button with exact measurements, so please check it before you order.

Can I exchange for a different size?

Because each item is made to order, we can’t accept returns or exchanges for the wrong size or a change of mind. The Size Guide lists the measurements for every style.

How should I wash my shirt?

Turn it inside out, machine wash cold, and tumble dry on low or hang to dry. Don’t use bleach, and don’t iron directly on the print.

Where are your shirts made?

Our designs are created in Indianapolis and printed on demand by our production partners in the United States.

Problems with an order

My item arrived damaged, misprinted, or wrong. What do I do?

We’ll make it right at no cost to you. Within 14 days of delivery, contact us or email [email protected] with your order number and a clear photo of the problem (and the packaging, if it was damaged in transit). We’ll send a free replacement or a full refund, your choice. You don’t need to send the item back. See our Refund and Returns Policy.

My package is late or tracking shows delivered, but I don’t have it.

First check with neighbors and your local post office, since packages are sometimes held for pickup. If it still hasn’t turned up, contact us within 14 days of the expected delivery date and we’ll work with the carrier to reship or refund.

How do I reach you?

Use our contact form or email [email protected]. We usually reply in about one business day.